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Customer Service Training

customer service image ihasco

The online Customer Service Training course aims to help users provide high-quality customer service by offering them best-practice techniques when it comes to interacting with customers. This online course can be completed in as little as 35 minutes and provides the user with a printable certificate upon completion.

1. What is good customer service? 

2. Communicating with your customer 

3. Handling Customer Complaints 

4. Room for improvement